Dell Poweredge R730 CPU Error and Event Codes
Dell Poweredge R730 CPU Error Codes
Dell Poweredge R730 CPU Error and Event Codes
Severity Levels are 1 thru 3 with 1 being the most critical.
Poweredge R730 CPU0000
Message
CPU arg1 has an internal error (IERR).
Informative Description
System event log and OS logs may indicate that the exception is external to the processor.
Suggested Response Action
Review System Event Log and Operating System Logs. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Severity Level
Severity Level 1 (Critical)
Poweredge R730 CPU0001
Message
CPU arg1 has a thermal trip (over-temperature) event.
Informative Description
The processor temperature increased beyond the operational range. Thermal protection shut down the processor. Factors external to the processor may have induced this exception.
Suggested Response Action
Review logs for fan failures, replace failed fans. If no fan failures are detected, check inlet temperature (if available) and reinstall processor heatsink.
Severity Level
Severity Level 1 (Critical)
Poweredge R730 CPU0002
Message
CPU arg1 has failed the built-in self-test (BIST).
Suggested Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is inserted correctly,if the processor is removable. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health
Severity Level
Severity Level 1 (Critical)
Poweredge R730 CPU0003
Message
CPU arg1 is stuck in POST.
Suggested Response Action
1) Turn off the server and disconnect input power for one minute. Re-apply input power and turn system on. 2) Reduce system configuration to minimum memory and remove all PCI devices. If system completes POST, update system BIOS. Re-install memory and PCI one component at a time to meet the original configuration. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Severity Level
Severity Level 1 (Critical)
Poweredge R730 CPU0004
Message
CPU arg1 failed to initialize.
Suggested Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is inserted correctly, if the processor is removable. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
Severity Level
Severity Level 1 (Critical)
Trap/EventID
2241
LCD Message
No LCD message display defined.
Poweredge R730 CPU0005
Message
CPU arg1 configuration is unsupported.
Informative Description
System is unable to boot or may run in a degraded state.
Suggested Response Action
Review product documentation for supported CPU configurations.
Severity Level
Severity Level 1 (Critical)
LCD Message
CPU configuration is unsupported. Check CPU or BIOS revision
Poweredge R730 CPU0006
Message
Unrecoverable CPU complex error detected on CPU arg1 .
Informative Description
System is unable to boot or may run in a degraded state.
Suggested Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Severity Level
Severity Level 1 (Critical)
Trap/EventID
2241
LCD Message
No LCD message display defined.
Poweredge R730 CPU0007
Message
CPU arg1 is present.
Informative Description
None
Suggested Response Action
No response action is required.
Severity Level
Severity Level 3 (Informational)
LCD Message
No LCD message display defined.
Poweredge R730 CPU0008
Message
CPU arg1 is disabled.
Informative Description
System is unable to boot or may run in a degraded state.
Suggested Response Action
if unexpected, check presence, and system setup (BIOS) configuration.
Severity Level
Severity Level 2 (Warning)
Poweredge R730 CPU0009
Message
CPU arg1 terminator is present.
Informative Description
None
Suggested Response Action
No response action is required.
Severity Level
Severity Level 3 (Informational)
Poweredge R730 CPU0010
Message
CPU arg1 is throttled.
Informative Description
The CPU is throttled due to thermal or power conditions.
Suggested Response Action
Review system logs for power or thermal exceptions.
Severity Level
Severity Level 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
Poweredge R730 CPU0011
Message
Uncorrectable Machine Check Exception detected on CPU arg1 .
Informative Description
None.
Suggested Response Action
Review System Event Log and Operating System Logs. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Severity Level
Severity Level 1 (Critical)
Trap/EventID
2241
LCD Message
Uncorrectable Machine Check Exception detected on CPU . Contact Support
Poweredge R730 CPU0012
Message
Correctable Machine Check Exception detected on CPU arg1 .
Suggested Response Action
Review System Event Log and Operating System Logs. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Severity Level
Severity Level 2 (Warning)
Poweredge R730 CPU0016
Message
CPU arg1 is operating correctly.
Informative Description
None
Suggested Response Action
No response action is required.
Severity Level
Severity Level 3 (Informational)
Trap/EventID
2243
LCD Message
No LCD message display defined.
Poweredge R730 CPU0021
Message
CPU arg1 is configured correctly.
Informative Description
None
Suggested Response Action
No response action is required.
Severity Level
Severity Level 3 (Informational)
LCD Message
No LCD message display defined.
Poweredge R730 CPU0024
Message
CPU arg1 is enabled.
Informative Description
None
Suggested Response Action
No response action is required.
Severity Level
Severity Level 3 (Informational)
Trap/EventID
2243
LCD Message
No LCD message display defined.
Poweredge R730 CPU0025
Message
CPU arg1 terminator is absent.
Informative Description
System is unable to boot or may run in a degraded state.
Suggested Response Action
Check presence and reinstall the terminator.
CPU = Processor
Severity Level
Severity Level 2 (Warning)
LCD Message
No LCD message display defined.
Poweredge R730 CPU0700
Message
CPU arg1 initialization error detected.
Suggested Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
Severity Level
Severity Level 1 (Critical)
LCD Message
CPU initialization error detected. Power cycle system
Poweredge R730 CPU0701
Message
CPU arg1 protocol error detected.
Informative Description
System event log and OS logs may indicate that the exception is external to the processor.
Suggested Response Action
1) Check system and operating system logs for exceptions. If no exceptions are found continue. 2) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 3) Make sure the processor is seated correctly. 4) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Severity Level
Severity Level 1 (Critical)
LCD Message
CPU protocol error detected. Power cycle system
Poweredge R730 CPU0702
Message
CPU bus parity error detected.
Informative Description
System event log and OS logs may indicate that the exception is external to the processor.
Suggested Response Action
Check system and operating system logs for exceptions. If no exceptions found, remove input power, reinstall the processor, then apply input power.
Severity Level
Severity Level 1 (Critical)
LCD Message
CPU bus parity error detected. Power cycle system
Poweredge R730 CPU0703
Message
CPU bus initialization error detected.
Informative Description
System event log and OS logs may indicate that the exception is external to the processor.
Suggested Response Action
1) Check system and operating system logs for exceptions. If no exceptions are found continue. 2) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 3) Make sure the processor is seated correctly. 4) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Severity Level
Severity Level 1 (Critical)
LCD Message
CPU bus initialization error detected. Power cycle system
Poweredge R730 CPU0704
Message
CPU arg1 machine check error detected.
Informative Description
System event log and OS logs may indicate that the exception is external to the processor.
Suggested Response Action
1) Check system and operating system logs for exceptions. If no exceptions are found continue. 2) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 3) Make sure the processor is seated correctly. 4) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Severity Level
Severity Level 1 (Critical)
Trap/EventID
2241
LCD Message
CPU machine check error detected. Power cycle system
Poweredge R730 CPU0800
Message
CPU arg1 voltage regulator module is present.
Informative Description
None
Suggested Response Action
No response action is required.
Severity Level
Severity Level 3 (Informational)
LCD Message
No LCD message display defined.
Poweredge R730 CPU0801
Message
CPU arg1 voltage regulator module failed.
Informative Description
System performance may be degraded or the system may fail to operate.
Suggested Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Severity Level
Severity Level 1 (Critical)
LCD Message
CPU voltage regulator module failed. Reseat module
Poweredge R730 CPU0802
Message
A predictive failure detected on CPU arg1 voltage regulator module.
Informative Description
System performance may be degraded or the system may fail to operate.
Suggested Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Severity Level
Severity Level 2 (Warning)
Trap/EventID
2242
LCD Message
No LCD message display defined.
Poweredge R730 CPU0803
Message
The power input for CPU arg1 voltage regulator module is lost.
Informative Description
System performance may be degraded or the system may fail to operate.
Suggested Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Severity Level
Severity Level 1 (Critical)
LCD Message
Lost power input for CPU voltage regulator module. Reseat module
Poweredge R730 CPU0804
Message
The power input for CPU arg1 voltage regulator module is outside of range.
Arguments
Informative Description
System performance may be degraded or the system may fail to operate.
Suggested Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Severity Level
Severity Level 1 (Critical)
LCD Message
Power input for CPU voltage regulator module is outside of range. Reseat module
Poweredge R730 CPU0805
Message
The power input for CPU arg1 voltage regulator module is outside of range, but it is attached to the system.
Informative Description
System performance may be degraded or the system may fail to operate.
Suggested Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Severity Level
Severity Level 2 (Warning)
LCD Message
No LCD message display defined.
Poweredge R730 CPU0806
Message
CPU arg1 voltage regulator module is incorrectly configure.
Informative Description
System performance may be degraded or the system may fail to operate.
Suggested Response Action
Review product documentation for proper configuration and installation procedures.
Severity Level
Severity Level 1 (Critical)
Trap/EventID
2241
LCD Message
CPU voltage regulator module incorrectly configure. Check configuration
Poweredge R730 CPU0816
Message
CPU arg1 voltage regulator module is absent.
Informative Description
System performance may be degraded or the system may fail to operate.
Suggested Response Action
if removal was unintended, check presence and re-install .
Severity Level
Severity Level 1 (Critical)
LCD Message
CPU voltage regulator module absent. Check module
Poweredge R730 CPU0817
Message
CPU arg1 voltage regulator module is operating normally.
Informative Description
None
Suggested Response Action
No response action is required.
Severity Level
Severity Level 3 (Informational)
LCD Message
No LCD message display defined.
Poweredge R730 CPU0819
Message
The power input for CPU arg1 voltage regulator module has been restored.
Informative Description
None
Suggested Response Action
No response action is required.
Severity Level
Severity Level 3 (Informational)
LCD Message
No LCD message display defined.
Poweredge R730 CPU0822
Message
CPU arg1 voltage regulator module is configured correctly.
Informative Description
None
Suggested Response Action
No response action is required.
Severity Level
Severity Level 3 (Informational)
LCD Message
No LCD message display defined.
CPU9000
Message
An OEM diagnostic event occurred.
Informative Description
None
Suggested Response Action
No response action is required.
Severity Level
Severity Level 3 (Informational)
LCD Message
No LCD message display defined.